When it comes to selecting an ERP system, SMEs often face the dilemma of whether to opt for an off-the-shelf solution or a custom-built integrated solution. However, the fact of the matter is that if you’re an enterprise whose operations involve a number of diverse processes, a one-size-fits-all solution isn’t really going to cut it for you. Every business has unique requirements and a unique vision. In many ways, opting for an off-the-shelf solution is like following someone else’s vision rather than your own.
So why restrict yourself to someone else’s standards? If you’re the leader of an SME who’s thinking about introducing automation to your business processes, here are some reasons why a custom-built solution is the way to go.
A Solution Tailored to Your Needs
A custom-built integrated system is exactly how it sounds – a bespoke program tailored to cater to the unique requirements of your enterprise. During the development stage of such a system, you’ll have the chance to add features and options that your enterprise needs, and remove the ones which aren’t required. Custom-built software can be built to be simple or complex, which makes them suitable for businesses of all shapes and sizes.
Many enterprises use different programs from different vendors for different business processes. In addition to creating a hassle, this causes workflow inefficiencies and hinders decision-making as everyone isn’t on the same page. With a custom-built solution, however, you can avoid all these issues as it provides a streamlined ecosystem for your business, allowing you to get a complete insight on your business operations in a seamless manner. This will lead to better decision-making, improved customer satisfaction, and better circulation of information within your organization.
As your enterprise grows and expands, so will your needs and objectives. ERP providers take the future of your company into consideration while developing a custom solution for you. This means that a custom-built system is designed to accommodate the future needs and processes of your organization. Furthermore, ERP packages are generally contract based, which means that your vendor will provide long-term support, updates and upgrades for your system to maintain its scalability.
Off-the-shelf solutions are far more vulnerable to cyber attacks as hackers are more familiar with their weaknesses. If they can hack one business with a generic system, they can hack all businesses that use the same system. The advantage with a unique custom-built solution is that it also has unique susceptibilities which are much harder to figure out. You can even point out the weaknesses and vulnerabilities of your business during the development of your ERP solution, and your tech partner will address them accordingly.
There is cutthroat competition in the business landscape today and companies have to be almost perfect in order to stay relevant and competitive. In addition to having streamlined and efficient business processes, companies also need to be on top of the latest industry and technological trends. Another major advantage with custom-built solutions is that they allow you to simplify your business processes and easily track your enterprise’s overall performance.
As technology continues to evolve at a quick pace, a generic software solution might not seamlessly adapt with the existing systems you have in place. A custom-built solution, on the other hand, will integrate flawlessly with all the various processes of your enterprise. At gotomyerp, we collaborate with companies such as DL & Associates to develop custom-built ERP solution which can integrate highly popular modules like Intuit’s QuickBooks.
Furthermore, your tech partner will also consider the technological know-how of your users so that it can design an interface which is a best fit for them. This will save you time and hassle during the system adoption stage.
Another major benefit of tailor-made solutions is the reassuring after-sales technical support you get. This is generally not the case with generic solutions where you face the danger of being left unsupported with something you have little control over in the first place. With custom software, you get the full backing of a technical support team. In addition to helping you out with any issues you have, they will make the changes you whenever you want.
gotomyerp are leading specialists in QuickBooks cloud hosting. Our expert consultants can help you with ERP system selection, integration, implementation, hosting and support. Get in touch with us today.