Tag Archives: QuickBooks Desktop

I was very impressed with the speed of service from the support team with gotomyerp. I had an issue that was not able to be resolved using the the normal steps/emails, so they connected with me online/remotely and completely resolved my issue right then. I couldn't be more pleased with their excellent assistance today. Thank you!!

Sacha mil

00:32 01 Feb 18

Working with gotomyerp has been a very smooth process, I'm very happy with the choice I made. Their customer service is second to none. I found the response time was 10 minutes or less. No joke! You can rarely find this kinda of response these days. It also helps that their service is consistent and very high quality. Would highly recommend if you're looking for a hosting company!

Moira Goggin

16:35 30 Mar 18

Unmatched service, amazing response time, friendly non-geeky help. GoToMyERP lives up to these accolades and surpasses my expectations. In over 30 years I have never dealt with an IT/hosting company that seems to have thought of everything and even the rare human error emergencies become cake walks. They are the best.

Berkeley Club Beverages

17:03 24 May 18

GoToMyERP has been exceptional in their abilities to quickly troubleshoot, diagnose and provide a fix or a process that has helped us with any issues, including with our ISP-Comcast. After experiencing remote disconnects from our host they quickly determined that a chipset in our Comcast provided modem/wifi router was causing the issues. As Comcast was not able to provide a replacement that gave us the service we were promised, GoToMyERP wasted no time and provided a new modem/wifi router to us at NO COST! After countless hours of lost time due to Comcasts inability to provide support, we are finally back up and running with no issues. Thank you GoToMyERP Support Team!!

Subarashii Kudamono

22:31 28 Feb 18

Top-of-the-line hosting service with special focus on accounting platforms & integration. Concierge service at Michelin 5 star level! Also, team at GotoMyERP really dug in an helped us with integration of our new Order Mgmt System when glitches appeared making this integration a reality (particularly when it took a very long time to identify the core of the matter at hand.

Brian Stilts

12:49 15 Jun 18

I've personally been communicating with the owner of this company on the Microsoft forums and he's awesome. We've been dealing with a Microsoft issue for an eternity and he has stepped up and created a temporary fix for their most recent remote app issue. He did this out of the goodness of his heart and his willingness to help others without asking for any form of monetary reimbursement or public adulation. These are the kind of folks you always hope to find when looking for a good business partner.

Ben van Mierlo

07:41 19 Jun 18

Thanks for publishing the win 1803 fix. Microsoft should have done this, but it is great that you stepped in.

Abhishek Tiwari

16:00 26 Oct 18

Gotomyerps hosted version of QBOOKS works very well (I initially had some reservations about taking the show online) and, most importantly, obviates the need for regular back up by the end user. Additionally, their response to my queries and issues, in terms of speed and efficacy (i.e. getting the problem resolved), was excellent.

Seffi Janowski

14:29 26 Dec 18

Phenomenally quick response regardless of the time of the day...

Kym Grime

02:27 05 Feb 19

As a QB Proadvisor, I have experience with QB hosted by another major hosting company. I recently had a client obtain their hosting through gotomyerp. I was a bit apprehensive of their service when I started using them, but they have out performed my expectations and surpassed the customer service experiences I've had with the other host many times. They have responded to requests at all hours of the night. I won't hesitate to recommend them to my clients.

Ultramation Inc.

21:14 19 Feb 19

I have only had to contact the support team a couple of times but have to say WOW!! They have been the greatest. They are prompt and help you fix the issues or answer your question. Into today society customer service is almost a thing of the past but not with Go TO MY ERP. If you need some cloud hosting check them out. Been with them for over a year and never had a second thought about it. Great job Go to MY ERP!!!

Andrea Lupinek

02:26 21 Mar 19

Super fast and friendly service every time. Your guys are great!

Traci Highfill

20:21 27 Mar 19

By far one of the best customer service experiences I have had. Technician went above and beyond to ensure my issues were resolved. :)

Beth Bowers

18:34 28 Jun 19

I've been amazed at how well the GoToMyERP guys understand the setup and functions in Sage 100. I am working with a client new to Sage 100 and I have not had to explain a thing to them as I ask for different network requests (that hasn't stopped me from explaining, but I've realized I don't NEED to!). They are all very friendly and prompt to reply. I wish all 3rd party IT vendors were this great to work with.

Bob Pfahnl

21:43 05 Aug 19

We have been a raving fan of GoToMyERP since its inception. From simple to complex configurations, our clients enjoy superior performance, flexible accessibility, and stellar service. As consultants, we enjoy anytime, anywhere, any device ability to support those clients. Moving from on-premise to hosted with GTMERP has been seamless and painless.

Barbara Goldstein

03:37 09 Aug 19

The GTMERP team are the ultimate professionals who make our lives as an ERP system reseller easy (and provide us peace of mind, for which we are grateful) by providing a safe, secure environment for our clients and responding quickly and effectively to their needs.

Bob Pfahnl

21:43 05 Aug 19

Eric Buckner

17:50 06 Nov 19

Truly the best customer service I've experienced. Support is exceptional, day or night I always get a response and resolution. These folks really go the extra mile to help with my implementation. 100% recommend.

Brian Haack

18:36 14 Nov 19

My team at gotomyerp really takes good care of me. They are fast to reply to requests and always go the extra mile to take care of my needs.

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