We all knew changes to Sage pricing were coming but a lot of our customers they we’re sure what it meant for them or never new this was happening. Here, we’ve summarized what we know a this point and why it makes a difference for you trying to plan for operational expenses. Remember, we can help offset these costs of transitioning to subscription with our Sage Hosting solutions, just contact us before December, 30th, 2016.
1. When will Sage 100c be the only Sage 100 offering sold to new and off-plan customers?
Effective January 1, 2017, Sage will sell only Sage 100c to new and off-plan customers (those off plan for greater than three months under the Sage guidelines).
2. How will this change apply to Sage 100 customers that are on plan?
This change will not apply to Sage 100 on-plan customers. They will still be able to purchase additional licenses and modules on perpetual license or move to Sage 100c.
Phase I: July 21 2016 – September 30, 2016
During this time, the classic Sage 100 perpetual offering will continue to be available for sale to new and off-plan customers. Existing Q4 offers will be honored during this time.
Phase II: October 1, 2016 – December 31, 2016
During this time, the classic Sage 100 perpetual offering will continue to be available for sale to new and off-plan customers. Orders for perpetual licenses will be accepted through December 31, 2016.
Phase III: January 1, 2017, and beyond
On January 1, 2017, Sage 100c will be the only Sage 100 offering for new and off-plan customers available for purchase. All sales of the classic Sage 100 perpetual licenses must be finalized by December 31, 2016.
3. How is this transition being communicated?
This transition is being communicated to off-plan customers after Sage Summit 2016 and will include a customer version of the frequently asked questions.
4. What should I tell customers who are unsure if they want to purchase Sage 100 or Sage 100c?
Increasingly more on plan and new customers are choosing Sage 100c because of its modernized user interface and bundled services such as Sage CRM, Sage Intelligence, and now Sage Inventory Advisor Basics. However, if a customer prefers a perpetual license over subscription, it is important that they purchase before December 31, 2016 so contact us now to get the best deal.
5. What if a new or off-plan customer will only accept a perpetual license after December 31, 2016?
Starting January 1, 2017, the Sage 100c subscription plan will be what is available for purchase by new and off-plan customers. Perpetual licenses will not be available for purchase.
6. What does Sage mean when it says all sales must be finalized by December 31, 2016?
For a sale to be finalized all paperwork must be complete and submitted, and Sage approvals and credit checks must be finalized.
7. What does Sage hope to achieve by selling only Sage 100c to new and off-plan customers?
Overall Sage has publicly stated that we are moving to a subscription business. The release of Sage 100c and Sage 300c in late 2015 was a step in that journey. With this announcement, Sage is taking an additional step in its transformation without disrupting its current customers’ businesses.
8. Does this transition change the cost of Sage 100 perpetual licenses to customers?
From now until September 30, 2016, there are no changes to the cost of the Sage 100 perpetual licenses. We will provide more details after Sage Summit about discount levels starting October 1, 2016. But for the best deal contact us before December 29th, 2016.
9. What if a customer wants to purchase a Sage 100 third party add-on solution that isn’t available on subscription and doesn’t integrate with Sage 100c?
During the transition period from now until December 31, 2016, we will be working with our third party developers to make it easier to purchase their solutions on a subscription basis and integrate with Sage 100c.